We provide the training and support to take full control and get the most from our billing platform.
Maximum visibility
For Resellers who want to retain full control and visibility by managing their own billing, we will provide the software, training and support to take this step.
Our Support Team Is On Hand To Help
When opting for our self-managed billing option you will still benefit from the ongoing support of our in-house experts. We will train you to utilise the full feature-set of the billing platform over a series of sessions and will walk you through a couple of bill runs to ensure that you are confident to manage your billing on an ongoing basis.
Benefits Of Self-Managed Billing
Support and advice
Our support team have expert knowledge in supporting partners with all aspects of billing.
Freedom to choose your own suppliers
We’re completely independent so not only can you bill any supplier, but we integrate with multiple carriers too.
Secure hosting
Our billing platform is hosted in a secure UK data centre. Rest assured your customers data is fully secure.
Excellent customer service
We know the importantance of customer service. Speaking to real experts directly and getting support quickly helps you deliver timely and accurate billing.
In-house technical engineers
We have in-house technical engineers, which means all the technical challenges can be dealt with quickly and easily.
No need to migrate systems when moving from our Bureau service
If and when the time is right, we can seamlessly support you to confidently manage your billing on an ongoing basis.
The back-up of our knowledgeable team in the case of an emergency
Our expert team are always on hand to help as and when needed, giving you peace of mind if you can no longer manage billing in house.
Data migration support service available
We expertly project manage any migration period to get your data from your current platform/s into Eclipse NG.